EMAIL SETUP step by step

First, check your password

Check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in the control panel – you will need to get your domain or web administrator to update it for you if you don’t have access.

To go to your Webmail simply type in: https://webmail.yourdomain.co.za or https://shadow.mxrouting.net/roundcube/

You can also change your Password: Click Settings and then Password (see images below)
Note: Password must contain at least one number, uppercase and lowercase letter

Example: https://webmail.flooringsolutions.co.za

Sign in giving your email address and password.

Documentation how to setup is here:

https://xneelo.co.za/help-centre/email/setup-email-outlook-365/

https://xneelo.co.za/help-centre/email/android-setup/

https://xneelo.co.za/help-centre/email/android-setup/

DO NOT SETUP IMAP EMAIL ACCOUNT BEFORE TALKING TO ME

Email server details:

POP/IMAP Server: shadow.mxrouting.net
SMTP Server: shadow.mxrouting.net

Also called incoming & outgoing server.

PORTS:
IMAP SSL: 993
POP3 SSL: 995
SMTP SSL: 465
SMTP Non-SSL/STARTTLS: 25, 587

If you need assistance just shout. We can do via AnyDesk.

See example below how mine is setup (Substitute my email & password to yours)

Its important to also authenticate outgoing (SMTP)  server

Send a test mail and if there are any errors, refer to our Troubleshooting guides – Outlook 2013/ Outlook 2016.

OR SIMPLY ASK FOR HELP

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WEBMAIL IMAGES

Change Password